Solarlux ACTIVE Partner
Being a Solarlux Active Partner sounds straightforward. But actually, it's a big deal. A very big deal!
Very few partners achieve ACTIVE Partner status. At the time of writing there were only five in the UK.
So what is a Solarlux ACTIVE Partner?
It's a scheme which identifies exceptional partners who go the extra mile. Partners who have comprehensive and detailed product knowledge and whose installers have serious experience and expertise. Partners who have an extensive showroom where the customer can see the whole range for themselves.
It's designed to give you confidence that you can choose a partner who will deliver the service you need and deserve.
Solarlux ACTIVE Partners are also able to offer enhanced warranties over standard partners.
Solarlux ACTIVE Partner criteria:
To provide a level of service above and beyond a normal dealership — something we have always prided ourselves on anyway.
Outstanding Product Knowledge
To ensure all our staff have exceptionally good product knowledge and training to ensure that you receive the right advice when making your decisions.
Installers must be experienced and highly trained, including regular training by Solarlux in the UK and in Germany, to ensure your products are installed correctly and to the highest standards, first time around. Our teams must operate in a tidy a professional manner at all times and clean up during and after the installation.
To ensure the showroom is to a required standard, with a full Solarlux range including the latest products, and provide a pleasant and welcoming atmosphere, with out-of-hours appointments available.
Outstanding Project Management
To manage your project in a highly professional manner at all times, keeping you informed as your project progresses, and contacting you after the installation to ensure you are completely happy with your products and the installation.
Added Peace of Mind
Additionally as a Solarlux ACTIVE Partner, we are able to offer enhanced warranties not available to customers of ordinary partners.
You can also be secure in the knowledge that Solarlux will guarantee to complete your project in the event that your Solarlux ACTIVE Partner ceases trading. Solarlux will supply the products you ordered and install them at no additional cost.